Accessibility & support.
Find help using our website or let us know about a barrier that makes it difficult to access information about your pet’s care.
Need help or found a problem?
Contact the hospital by phone or email. For a website issue, include the page address, what you were trying to do, and your preferred way to be contacted. If helpful, mention your browser or assistive technology.
Hospital hours: Monday through Friday, 8am to 6pm.
Using the website
- Use Tab and Shift+Tab to move between links and controls. The first link lets you skip to the main content.
- Use the arrow keys to choose a service: up and down in the desktop list, left and right in the compact layout. Home and End move to the first and last service.
- Press Escape to close the menu. Focus returns to the control that opened it.
- Use your browser’s zoom and text-size settings. The site also follows your device’s reduced-motion preference.
Booking an appointment
Book a visit and appointment links open the hospital’s EzyVet booking and patient portal. Sign in, or use the portal’s sign-up option if this is your first visit to the portal. If you cannot find a suitable time or need help, call the hospital.
Our approach
This website uses WCAG 2.2 Level AA as its accessibility target. The design includes keyboard controls, visible focus indicators, image descriptions, and layouts that adapt to different screen sizes. This target is not a claim of independently certified conformance.
The patient portal, online pharmacy, maps, and financing services open content provided by other companies. If you have trouble using one of those services, contact the hospital for help with your request.